Enterprise Products Partners L.P.
Enterprise Vehicle Track & Tracing System (EVTTS) - Privacy Policy
Version Effective Date: January 1, 2009
This document sets forth the Online Privacy Policy (“Privacy Policy”) of Enterprise
Products Partners L.P. (“Enterprise”) for this website, http://evtts.enterpriseproducts.com
(“Site”). If you have objections to this Privacy Policy, you should not access or
use this Site.
Changes in Privacy Policy
All "personal information" ("personal information" is defined as any information
that identifies, contacts or locates, or can be used to identify, contact, or locate,
the person to whom such information pertains) that we collect and maintain will
be subject to the version of the Privacy Policy in effect at the time of such collection.
Enterprise reserves the right to change the Privacy Policy from time to time at
its sole option and in its sole discretion. You should revisit this Site periodically
to make sure you are aware of the most recent Privacy Policy in effect because it
will be binding on you. If, as the result of such changes, you want to alter the
ways in which Enterprise is allowed to use your personal information, you can do
so by contacting Enterprise, in writing, at the address below. You will be deemed
to have been made aware of, and will be subject to, the changes to the Privacy Policy
by your use of this Site after the effective date of the changes. However, if Enterprise
sells assets (or the assets of a division or subsidiary) to another entity, or Enterprise
(or a division or subsidiary) is acquired by, or merged with, another entity, Enterprise
may provide to such entity customer information that is related to that part of
our business that was sold to or merged with the other entity without your consent.
Entities collecting personal information
Personal information on this Site is collected by Enterprise. Enterprise's address
is 1100 Louisiana, Houston, TX 77002 and its telephone number is (713) 381-6500.
This Site contains links to other websites at which personal information may be
collected. In such instances, unless expressly provided to the contrary, the collection
and use of your personal information will be governed by the privacy policy applicable
to that other website. Please note that Enterprise is not responsible for the content
or privacy practices of any websites other than this Site, including any websites
to which this Site may link. You should review the privacy policy of such other
websites before using such other websites.
Collection of personal information
As a visitor to this Site, Enterprise may ask you to provide certain information
about yourself by filling out and submitting an online form, in order to create
a userid and password to gain access to transportation tracking information of both
Enterprise railcars and non-Enterprise railcars. It is completely optional for you
to request access to the Site. If you request access to the site, however, Enterprise
may ask that you provide us personal information, such as your first and last name,
e-mail address, and telephone number. If you do not provide the data requested,
you will not be able to access the Site. When you submit personal information to
Enterprise through this Site, you understand and agree that this information may
be transferred across state boundaries and may be stored and processed in any of
the states in which Enterprise maintains offices.
How your personal information is used
Enterprise collects your information from this Site in order to register you and
support your request for access, which may include contacting you via email or telephone.
Enterprise may also collect aggregate information about the use of the Site, such
as the types of services used and how many users we receive daily for statistical
analysis or marketing purposes.
Your choices with respect to personal information
Enterprise recognizes and appreciates the importance of responsible use of information
collected on this Site. Without your consent, Enterprise will not communicate any
information to you regarding products, services, and special offers available from
Enterprise, although we may find it necessary to communicate with you regarding
your use of the services on this Site. Except in the particular circumstances described
in this Privacy Policy, Enterprise will also not provide your name to other companies
or organizations without your consent.
However, Enterprise may provide your personal information if necessary, in Enterprise's
good faith judgment, to comply with laws or regulations of a governmental or regulatory
body or in response to a valid subpoena, warrant, or order or to protect the rights
of Enterprise or others.
Protection of your personal information
The personal information that you provide in connection with registering yourself
as a user of the Site is classified as Registration Information. Your Registration
Information resides on a secured, password protected server to which only selected
Enterprise personnel and its authorized contractors have access. Enterprise will
treat registration information as it treats other personal information.
Use of cookies
Enterprise does not currently use "cookies" to track your visit, although it may,
at its sole option and in its sole discretion, do so in the future. A cookie is
a small amount of data that is transferred to your browser by a Web server and can
only be read by the server that gave it to you.
While Enterprise does not currently use cookies to track your visit to this Site,
our Web servers do automatically log the IP/Internet address of your computer, but
Enterprise does not generally use this information to identify you personally.
Privacy-related inquiries and complaints
Enterprise takes its users' privacy concerns seriously. If you believe that Enterprise
has not complied with the Privacy Policy in effect at this time with respect to
your personal information or you have other related inquiries or concerns, you may
write to the Enterprise at the address indicated above.
In your letter, please describe in as much detail as possible the nature of your
inquiry or the ways in which you believe that the Privacy Policy has not been complied
with. We will investigate your inquiry or complaint promptly.
* The information contained in this web site is subject to change without notice.
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